Measuring and Managing Value Co-Creation Process: Overview of Existing Theoretical Models

The Process Pattern of Value Co-creation in Healthcare Service Ecosystem

Abstract Background: Having an inclusive approach and explaining involvement practices and the roles played by the actors in healthcare ecosystems is a critical factor in healthcare industry. The aim of this study was to design the process pattern of value co-creation in the healthcare ecosystem. Methods: This study was practical in terms of the goal, and descriptive-survey with a two-staged ...

Strategic Value Co-creation Model in Banking Industry of Iran

Abstract Value Co-creation as a concept has attracted many scholars' and managers' attention. This paper aims to develop a comprehensive model for value co-creation in banking industry in Iran. Identifying the dimensions and factors of organizational value co-creation and customer value co-creation is also in the second priority. These are followed by some guidelines and recommendations for va...

Managing and Measuring for Value:

Defining value correctly from the customer's perspective is the first principle of Lean Thinking. The second principle is designing and managing the whole process for delivering this value backwards from the customer, rather than forwards from the assets the provider is seeking to keep busy. Most people have a hard time moving beyond eliminating waste from existing processes. However, this pion...

Value Encounters - Modeling and Analyzing Co-creation of Value

Recent marketing and management literature has introduced the concept of co-creation of value. Current value modeling approaches such as e3value focus on the exchange of value rather than co-creation. In this paper, an extension to e3-value is proposed in the form of a “value encounter”. Value encounters are defined as interaction spaces where a group of actors meet and derive value by each one...

Leveraging Crowdsourcing for Organizational Value Co-Creation